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All posts by Digital Marketing Intelligence

Claude vs. ChatGPT: A marketer’s guide to choosing AI

“What’s better: Claude or ChatGPT?” is the mind-boggling question every marketer is asking right now. As AI tools become essential to content workflows, understanding the differences between Claude and ChatGPT for marketing can mean the difference between a streamlined operation and a frustrating bottleneck. In my opinion, both tools...

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CEOs love talking about how AI is also coming for their jobs

The public outcry over artificial intelligence has largely focused on what it could mean for the average worker. Entry-level jobs in sectors like tech and finance have already been impacted by the rise of AI. And while economists have said the claims of workforce disruption are overblown at the...

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AI is moving faster than customer trust

For marketing teams, AI is acceleration. For many customers, it’s a ride to someone else’s destination. Braze’s “Global Customer Engagement Review 2026” paints a picture that should make marketing leaders pause. On the one hand, adoption within marketing teams is nearly universal. On the other hand, consumers remain skeptical...

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AI is moving faster than customer trust

For marketing teams, AI is acceleration. For many customers, it’s a ride to someone else’s destination. Braze’s “Global Customer Engagement Review 2026” paints a picture that should make marketing leaders pause. On the one hand, adoption within marketing teams is nearly universal. On the other hand, consumers remain skeptical...

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Upskilling Your Team for What’s Next

The rules of hiring have changed—and many small business owners are still playing by an outdated talent playbook. In this episode, John Jantsch sits down with Rob Levin to explore how to upskill employees for AI, navigate the ongoing talent shift, and build a future-ready team for small and...

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Marketing experiments every growth team should run

Every reliable tactic marketers now love, from video content to email marketing and blogging, was once a new experiment that early adopters tested and developed. Creating new marketing strategies is foundational to marketing, helping brands reach new customers and gather data that helps facilitate smarter business decisions. While experimentation...

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Content scoring tools work, but only for the first gate in Google’s pipeline

Most SEO professionals give Google too much credit. We assume Google understands content the way we do — that it reads our pages, grasps nuance, evaluates expertise, and rewards quality in some deeply intelligent way. The DOJ antitrust trial told a different story. Under oath, Google VP of Search...

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How Trump will use his upcoming State of the Union address

President Donald Trump’s State of the Union address on Tuesday is likely to be a test run of the message Republicans will give to voters in November’s elections for control of the House and the Senate. The president and his party appear vulnerable, with polls showing much of America...

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Email retention after Gmail’s ‘Manage Subscriptions’ rollout

When Gmail rolled out a new “Manage Subscriptions” feature last summer, we knew it would make an impact, particularly for brands that didn’t lean into segmentation and automated journeys and instead peppered users with frequent messaging that lacked personalization. Six months in, the impact is deeper than we expected....

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Profound vs Scrunch AI for AEO: Which tool delivers better ROI?

As businesses adjust to the new AEO landscape, marketers are seeing increasing convergence with marketing automation—HubSpot’s recent acquisition of Xfunnel signals this shift, bringing AI search optimization directly into the CRM ecosystem where attribution and revenue tracking happen. As a result, Marketers need the right AEO tools to reach...

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